This is the definition of SOA from the Glossary in Appendix A.
Service Oriented Architecture is a paradigm for organizing and utilizing distributed capabilities that may be under the control of different ownership domains. It provides a uniform means to offer, discover, interact with and use capabilities to produce desired effects consistent with measurable preconditions and expectations.
The key elements are:
The idea of measurements is introduced in the defnition above. Presumably, this would consist of measures of success or failure in terms of task completion, integrrity of the transaction, relevance of information and other measurements of the appropriateness of the real-world effects versus the desired effects.
Later in the document, it says: "in support of the dynamics of interacting with services are a set of concepts that are about services themselves". Those concepts are the foundation of the architecture.